Sales Training

Sales training is always bespoke/personalised to the needs of individual clients and can be sub divided into two types of sales training

Training for staff that sell direct to clients/customers face to face or on the telephone. This is a particularly relevant in Cornwall where the overall standard of selling skills is not always first class and often based on persistence rather than defining needs/desires having first prepared fully before meeting/conversing with existing/potential customers/clients.

Training for staff who, although they do not have 'sales' in their job title regularly come into direct contact with existing and potential clients/customers and/or those who can directly influence the firm's sales success e.g. anyone who takes incoming sales calls, credit control, the transport department and receptionists. A classic example is fully briefing receptionists before incoming calls from recruitment advertisements jam the switchboard.