Marketing Consultancy

Many clients invite Joseph to meet them already knowing exactly what specialist help their business needs. Others simply want an objective overview of their firm's marketing performance that can either focus on specific areas such as advertising or be totally open ended e.g. the reception clients/visitors experience, after sales service, customer satisfaction, customer perception of the firm, prompted/unprompted awareness of the firm, advertising, PR, staff retention and loyalty, packaging, selling skills, management skills. indeed anything and everything that fits within our broad definition of 'marketing'.

Joseph Swain Media will then draw up a list of recommended actions. Where JSM can provide the services required it will present a totally transparent and fully costed set of recommendations in order of priority. Where it does not have the necessary specialist skills it will recommend outside suppliers, e.g. web site designers, and agree in writing not to accept commissions from the suppliers recommended.